Mobile auto detailing in Frisco, TX, we come to your home or office
Customer Policy
Thank you for choosing Grandlux Detailing. I take pride in providing high quality mobile detailing services and making sure every customer has a smooth, professional experience from start to finish. Please take a moment to review the policies below.
At Grandlux Detailing, my focus is on delivering exceptional results with every service. I use proven techniques and premium products to properly care for your vehicle. Every detail is completed with the goal of meeting and exceeding your expectations.
Appointments are strongly recommended to ensure availability. While same day or last minute bookings may be possible, they are not guaranteed. Please arrive on time for your scheduled appointment so your service can be completed as planned.
Pricing is based on your vehicle's size, condition and specific service needs. An estimate will be provided prior to starting any work, with final pricing confirmed once the vehicle is inspected in person if necessary.
A $50 non refundable deposit is required to secure your appointment and will be applied toward your final balance. Full payment is due upon completion of service. Accepted payment methods include cash, credit or debit cards, Afterpay and other approved options.
At least 24 hours notice is required for cancellations or rescheduling. One reschedule is allowed using your original $50 deposit. Missed appointments or repeated late cancellations will result in the forfeiture of the deposit as a cancellation fee.
Please remove all personal items and valuables before your appointment. While great care is taken during every service, Grandlux Detailing is not responsible for personal items left inside the vehicle. Trash may be left inside and will be removed during the detail.
Your satisfaction matters. If you have any concerns with your service, please contact me within 24 hours so the issue can be addressed promptly.
I proudly use environmentally responsible products and methods whenever possible. This allows me to deliver excellent results while minimizing environmental impact.
Every vehicle is handled with care, but Grandlux Detailing is not responsible for pre existing damage or mechanical issues. Please notify me of any special concerns before your service begins.
For ceramic coatings installed by Grandlux Detailing, once the coating is inspected and approved by you at completion, responsibility for future performance claims is limited. Please review the ceramic coating aftercare and warranty information for full details.
Your privacy is respected. Any personal or vehicle information you provide is kept confidential and will not be shared with third parties unless required by law or with your consent.
Customer feedback is always welcome and appreciated. If you have questions, suggestions or concerns, please reach out directly. I'm always looking for ways to improve and provide a better experience.
Every vehicle is priced based on its overall condition. When you book a service, I'm happy to provide an estimate based on the details you share, but final pricing may be adjusted once I see the vehicle in person. This allows me to be fair and accurate based on the actual level of work your vehicle needs.
Please remove all personal items, valuables and child seats from the glove box, center console and trunk. Any trash left inside the vehicle is fine and will be removed during the service. If your vehicle is scheduled for pickup and drop off, please leave only the vehicle registration inside.
Grandlux Detailing is not responsible for any lost or damaged valuables, personal items or child seats once the service is completed and the vehicle has been returned to the owner. Child seats will not be reinstalled or buckled in under any circumstances.
Thank you for trusting Grandlux Detailing with your vehicle. If you have any questions about these policies or need clarification, call or text (469) 294-1237. I look forward to keeping your vehicle looking its absolute best.
Pick a service, choose a time, and we handle the rest at your driveway or office.
